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Users should be informed immediately about how Flatio works, in particular how it differs from airbnb. It is a confusing experience until one understands that a "reservation" is just a request.

The service fees are much too high. They are very much on the side of the owner and not the tenant, minimum stays are too long (30 days for most, 14 days for a few), Sadly I don't think I would use Flatio again. Also this place was rented for UKR who fled the war and when I rented it there was no reduction whatsoever. I saw afterwards that they added free service fee but that was too late for us.

az adminisztráción,számlaképességen

Good webpage, I think the comission are extremely high - it filters a lot the adoption to this web page. You should consider an adoption strategy after adding such a huge amount of comission for both sides. Support team is good but not focusing on the details in case a landlord has more than one house renting, sometimes the support team doesn't know where the question is coming...

I double booked due to the confusion created by your website and flood of e-mails. For me it was a first since booking flights and stays are “not my first rodeo”.

It's difficult to see the continue link, because the word are in white and the background is white.

i don't know yet as it's first time I'm using this site.

I like the webpage is very intuitive as a landlord. The only thing this time I missed it was a support team that can respond faster and are able to check my questions related with a specific flat. I had the feeling they didn't spend time checking my problem - I have 2 flats in flatio and they were confused about my questions. If they would have look to my profile they would know immediately which flat I was referring but instead they asked me the question all the time and we missed a couple of days because the response comes always the day after...

paying out referal bonuses without reminders.

is expensive

I am not very satisfied with Flatio services because every month when I payed the rent even though I did with 4/5 days before, they never had it register in their website and every month they told me I was missing one rent.

You dont have much apartments

Can't see a 100% discount on service fees for Ukrainian people yet. But maybe it will be further?

El sistema de contratación es lento y algo complicado.

service fee is not made transparent!

hosts do not respond and it problems preventing bookings

When I had issues, Flatio was very responsive and helped me solve them. However, I think paying nearly 200 euros of fee for the service is not worth it. As I worked and studied, I thought Flatio would help me rent somewhere good, trusting I wouldn't need to visit it. The flat was not what I expected, if I had visited I would have known. For the photos, it can seem much nicer, cleaner and modern than it actually is. I had better luck renting with Airbnb in Prague.

Zatím moc málo zkušeností - resp. jen jedna neúspěšná. Pevně věřím, že se to změní!

I cannot evaluate the service yet as I need the flat today and I've just read that I'll get a confirmation within 24h.

Acabarem com a 3 rejection rule, que considero um absurdo e uma falta de confiança entre a flatio e os seus parceiros.

Paypal

Nie mogę wyrazić opinii, ponieważ pierwsza transakcja nie została jeszcze przeze mnie zrealizowana

Still expect a compensation from Flatio.