Flatio - Monthly rentals with a human touch

Maria P. Host

I really enjoy working with Flatio, but I would appreciate more detailed reviews from potential tenants. Lately, many of the reservation requests seem a bit suspicious — people who want to talk via WhatsApp or Facebook/Instagram, or who are only interested in coming to obtain a visa, etc. Just by reading their profiles, you can tell they don’t want to use the Flatio platform to communicate with hosts and are trying to reach out through other social networks. Like I said, it feels a bit fishy.

10.10.2025 • Лисабон

Maria P. Host

I believe that you should ask potential guests for proof of ID at an earlier stage than you do, or at least find a more effective way to validate guests.

10.10.2025 • Порто

Nigel C. Guest

Everything went fine, no issues at all, thank you.

10.10.2025 • Лисабон

Konstantin D. Guest

We got what we expected, without hidden problems and cumbersome procedures.

10.10.2025 • Лисабон

Daria K. Guest

The support was really great and answered fast, I liked it. The main problems — it's very difficult to change your personal details in the contract after sending it. You need to discuss this question with your host, which is pretty strange because this is YOUR personal details. Also they don't support of Georgian bank cards (I mean the country, Georgia). I had problems just to pay for the apartment and asked my friend to pay.

10.10.2025 • Порто

Luísa P. Host

Operacionalidade excelente, comunicação muito boa. Os reportes por email de msg enviadas é recebido no idioma original, talvez a tradução fosse importante como acontece no site. Mas não é fundamental. Obrigado

08.10.2025 • Машику

José S. Host

Como está, está muito bom.

08.10.2025 • Понта Делгада

Miloslav G. Guest

After half a year of living here, I must say that I was extremely satisfied. If I didn't have a job in the Czech Republic, I would have loved to stay here, because I like the Azores and the life here suits me very much. After half a year of living here, I can say that the apartment is extremely practical for living, it is spacious, well-ventilated, with windows and air conditioning on the sides, and in cold weather you can reliably heat with air conditioning. The apartment is equipped with premium BOSCH appliances. The landlord offers a change of linen and towels. The location of the apartment is strategic, about 150m on each side there is a city bus stop and a short distance on the waterfront is the main stop for intercity lines. There are many shops all around, especially groceries. Finally, it is my honor and pleasure to thank Mr. Paulo Silveira for his great advice and impeccable support during my six-month stay. After six months of living here, I absolutely recommend this exceptional accommodation.

08.10.2025 • Понта Делгада

Orsolya B. Host

Igen, tetszik a Flatio! Amit hátránynak látok, az átvételi jegyzőkönyv miatt utaznom kellett, jobb volna online megoldani, hasonlóan, mint az airbnb-n. A hirdetésben látható fényképek tartalmazzák a felszereltséget, így azt gondolom, hogy az átvételi jegyzőkönyvet meg lehetne csinálni online.

06.10.2025 • Будапеща

Katila V. Host

I really like how professional, transparent, and easy to use the platform is. The communication and support are quick and helpful, and I appreciate how smoothly the booking and payment processes work. For a relatively young company, Flatio feels very reliable and well-organized, it gives confidence to both hosts and tenants. Overall, I’m very satisfied. If I could suggest something, it would be to increase listing visibility and allow a bit more flexibility in communication between hosts and tenants before booking. Small UX improvements to manage listings on the go would also make the experience even better.

06.10.2025 • Лисабон

Dustin E. Guest

Everything went very well. I am very grateful.

06.10.2025 • Лисабон

Orsolya M. Host

Tetszik, hogy a szerződést előkészítitek és intézitek

05.10.2025 • Будапеща

Veronika S. Host

možnost úprava ceny po dohodě by se hodila. Také lepší komunikace jednorázového poplatku, který platí nájemníci. Nevím jak je viditelný, ale už jednou mi kvůli tomu, že o něm nevěděli, zrušili smlouvu

04.10.2025 • Прага

Igor R. Guest

Good response time. Any problem i had either with paying system of with irregular billing was solved fast.

04.10.2025 • Виена

Adéla K. Host

portál a organizace

03.10.2025 • Прага

Sine T. Guest

Everything was very easy to set up. There is a one-time fee so the longer you stay, the more cost-effective it becomes. I didn't encounter any issues and would rent from them again.

30.09.2025 • Лисабон

Șișcanu M. Guest

I really liked it — everything was easy to handle through the website, and the process felt safe and reliable. I was most pleased with how straightforward the documentation was.

08.10.2025 • Прага

Casey B. Guest

This was the first time using Flatio and I think the services and communication was excellent. I had a lot of difficulty making the payment due to the processing partner's location, but Flatio helped me work through it with my bank. I was also able to message the host through Flatio and the host was gracious in understanding why there was a delay.

03.10.2025 • Viana do Castelo

Maria Č. Host

I like Flatio support team! Thanks for your support when I need it!

02.10.2025 • Прага

Silvia C. Guest

It is convienient and well designed.

19.03.2025 • Дубрава

Anita C. Host

Kommunikáció. Korrektség. Customer service.

01.10.2025 • Сиофок

Dominika F. Host

Nekdy neprehledne rezervace

01.10.2025 • Прага

Mary Shannon D. Guest

Very easy to use, quick response time.

01.10.2025 • Порто

Juan Luis G. Guest

Es mi primera experiencia en una web de alquiler, me he quedado muy satisfecho. Lo único que avisaría de que en la forma de pago antes de realizar el primer pago que los posteriores se cobra una comisión si pagas mediante tarjeta bancaria. Ya que en el primer pago dicha comisión no existe.

01.10.2025 • Ермезинде

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