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Overall good experience, the contract work etc was really helpful also. I had a bit of an issue paying initially with card which was a bit stressful but otheriwse good experience .

Flatio is one of the best accommodations platforms I have ever come across with.

The services were excellent and comfortable. The place was very clean, comfortable and satisfying for my wife and I. Thank you Joseph and Tina

The ease and friendliness

Мене все влаштовує

La comunicación es buena, rápida y fluída y la empresa es confiable.

Nem.Így jó ahogy van.

Everything's fine. You provide the host and the tenant with a contract and you respond to e-mails (relatively quickly). Thank you for the good service.

Very good service when you need them. They very responsive, and their fees are more reasonable than Airbnb for example

Mohla by být aplikace pro jednodušší komunikaci s hosty. Také když napíšu podpoře, nepřichází upozornění, že odpověděli a ne vždy se mi zobrazuje možnost napsat. Také by bylo fajn, kdyby kvůli 1 zprávě poslané pozdě se hned nejhoršila průměrná odpověď. Normálně reaguji do hodiny, ale když jsem na dovolené, kde je změna času a nebo host napíše v noci, není fér, že se ta odpověď tolik prodlouží obzvlášť když se to počítá jen z 1 zpravy od nájemce. Jinak je Flafio dobrá platforma, ze které je možné získat delší pronájmy než na 1-3 noci :)

More publicity to reach to more people.

The user interface is awful, constantly shifting prices, resetting of filters, not always intuitive, maps are not very useful to see what's around.

Very good service.

Flatio brings me close to a target of people I would love to work with. It is a very organised platform and helps both guests and owners enjoy a mutual satisfaction

its easy platform

I really appreciate Flatio’s focus on longer-term accommodation — it fills an important niche in the market right now. That said, I’d like to suggest more flexibility around how utility bills are handled. In some regions (such as parts of New Zealand), certain services like water are still free. At the same time, currency fluctuations — especially the current weakness of the NZD against the Euro — make it difficult to fairly estimate total costs. When utilities are bundled into the rent, hosts may end up underpaid if exchange rates shift, essentially nullifying the 10% cap on utility consumption in euros. This could encourage hosts to raise their base rates to cover potential losses, which in turn affects affordability and booking likelihood. A possible solution could be to allow for separate billing of utilities, providing more transparency and fairness for both hosts and guests. Another point: the payment deadline for the first rental installment is quite strict, particularly for guests in Europe booking places in time zones far ahead (like New Zealand, which is 10–12 hours ahead). Because of the time difference, payment windows can effectively shrink, making it harder to meet the deadline. Additionally, the tone of these reminders or deadline notices can come across as a bit harsh — softening the language could improve the user experience, especially during the booking process.

I've used Flatio several times. Always a very good experience.

Jsem se vším spokojena. Informace byly přehledné, srozumitelné a přicházely včas.

Easy to get done.

A simplicidade, uma plataforma intuitiva e a forma como comunicam.

Me gustó todo, nos facilitó bastante la movilidad para buscar estancia durante meses

Easy to deal with, however some of the fotos about the property were not what was actually available or slightly misleading. Also for any official purpose e.g. banking the rental contract is not accepted as document.

All is really well organized and I hope you continue building up and growing Flatio to become in all city’s in the world

Everything was reliable and easy. Thank you to Flatio.