Book a flat anywhere in the world soon and the next 5-star review might be yours.

Sandra is a great host. She genuinely tries to help and does her best to solve your issues. The apartments are nice and cozy.

Unfortunately, we encountered an issue with bedbugs. It was horrible and seriously spoiled our stay. Sandra called pest control several times, but it only provided temporary relief. My wife had bites all over her body and had to use a lot of essential oil to try and repel the bedbugs, but it didn’t help much. We really suffered from the bedbugs and I hope Sandra did a thorough extermination with effective chemicals after we left. We even had to check out one day earlier because of this problem (unfortunately, we couldn’t leave sooner as there were no other available places to stay).

The location is good; however, there are a few drawbacks. First, a lot of drug-addicted homeless people constantly hang out right under the windows, making noise at night, smoking a lot. The worst part is that they urinate under the windows, making it impossible to open them without smelling the odor (no mention of constant smoke). On the other hand, they are mostly harmless as long as you don't interact with them, and there are some incense sticks in the apartments to help with the smell. Besides this, the location is perfect. It’s close to all tourist spots, well connected to other parts of Lisbon, and there are many good restaurants nearby.

One last thing to note: the apartments are located on the second floor, with no elevator, only a narrow and steep stairway. Thanks to Sandra, we were able to lift our big bags; otherwise, I doubt I could have brought them up alone.

Unfortunately felt that Liza did not abide by the contract. Access to the flat was conditional upon her terms a couple of times, e.g. I returned to the flat twice according to my own schedule and she asked me to stay away from the accommodation for a short time (until it suited her). Secondly Liza came into my bedroom without knocking, which is shocking behaviour for someone paying for their own private space. Is a massive shame because Liza supported as a landlord in the beginning. Things just slowly went down hill; even after Flatio got in touch with Liza to advise she picks this up with me, did not receive any contact from Liza attempting to fix this. Would not recommend

Beautiful view, instructed to the west (simply bad architecture, unfortunately) so you can’t see the sunset…. It still nice though because you’re oceanfront. But that’s all that’s nice: super uncomfortable beds, rock hard, most uncomfortable I’ve ever slept in, and they’re two different single mattresses (not quite the same level of discomfort, but both still terrible), and they won’t stay together, they drift apart with hardly any movement, so it’s really bad for partners who like to cuddle or care about being close… not to mention it makes it very difficult to sleep - worst sleeping month I’ve ever had in my life. Must be a super cheap owner, the couch is a cheap old one that’s super uncomfortable and hard to find a decent seating position on. Sparse furniture, no rug, we asked for a rug and the manager was nice enough to bring it back in, but it was so old and disgusting we can see why they took it away. Super basic, just a typical old concrete apartment cube with nothing extra and sparse, old/dated furniture. Could be so nice if the owner wasn’t so cheap and short-sighted. C’est la vie

Tl;dr:
-Fundamentally good value for a large central flat with modern amenities
-Stinks incurably due to damp, full of broken furniture and has very noisy long-term building works nearby

In detail:

A large and central flat, somewhat tainted by a damp problem (strong odour and mild but incurable black mould on walls) and a litany of more minor problems easily curable but for a lazy, contemptuous and incompetent landlady. In her own words, without irony:

-“All of the people renting this place are spoilt.”
-“There is no mould problem - I sprayed it all with bleach the day before you got here! Just put the heating up [in 26degC heat] and use the spray to mask the smell.”
-"...it is not my problem that the building is wet for example or how the canalization is functioning here...sometimes yes, sometimes not."
-[Describing the broken double bed at check-in] “It is fine as long as you don’t move at all.”
-[Regarding all of the kitchenware being filthy on arrival] "Do you expect me to wash the dishes between every tenant?"; "I am making general control of the flat once in a year"

In conclusion, still plenty for your money if you're on a budget. But, if you can find comparable prices elsewhere then steer clear.

The lack of empathy and problem-solving of this landlord was shocking. We had several issues with the house, including it not being cleaned when we checked in, the mattresses being stained and smelly, the washing machine flooding the laundry area every time we tried using it and, worst of all, a nest of cockroaches. We asked for solutions most days and, apart from the cleaning that she apologized and reimbursed for, Marta said "I don't know what to tell you, no one complained about this before, it's best if we cancel the contract" over and over again, saying that she wouldn't pay for anything else (i.e. new mattresses or cleaning the two current ones) as we were just complaining and asking for money. We arrived on a Tuesday, spent Friday to next Friday fighting between her, her mother and Flatio to find solutions and finally were able to leave the house, traumatized by the experience.
To their credit, the house is in a great location and has the potential to be great, if they spend some money on fixing these issues at least - I wouldn't recommend it to anyone at the current state.

Terrible experience!
I vacated the apartment sooner and was accused of leaving the apartment in an untidy condition, additionally I was required to pay a tax of 100 euro for cleaning, a fee that was meant for the other tenant.

I was contacted via WhatsApp by the other tenant, whom the landlord asked to come after me. She came on May 8th, the same day I moved out. She stayed in the apartment during the days I paid for.

The landlady contacted me a week after I left and accused me of leaving the apartment in a dirty condition, even though another tenant stayed after me. It is not my responsibility to clean up after the other tenant she allowed to stay after me.
Unfairness and lack of respect and communication. Definitely I will not recommend this offer!

MUST READ: For our (my younger sister and I) first time experience using Flat.io for a reservation, and after having reviewed the high ratings of this app, we decided to rent a T2 apartment in a small village town in southern Portugal. We had not yet flown in from overseas but took the risk being the first renters of this particular apartment.

The initial advert referenced onsite parking (at the apartment), spacious two bedroom unit with tons of light, all needed within a short proximity of the apartment, a state of the art stove to use, air unit, and more. When we finally arrived we were greeted by Domingo and his wife. Both came across kind but Domingo was a slight bit pushy to quickly show us the apartment and village. From the very beginning we had a major issue; the parking but not only the parking. Also, the roads to get to the unit. My sister flew in from the US and rented an SUV. Attempting to manoeuvre through those super dangerous slim roads seemed impossible. Actually Domingo had hopped in the car with my sister to show her how to turn around and where to park (right in front of the unit). I recall my sister stating at that very moment that this was unsafe and that AirB&B would have never allowed this if it were them. Domingo convinced her that it would be just fine. PS: the next day she crashed the SUV attempting to get through the main road to the apartment. PSS: Immediately after they left, his brother who resided directly across the street, took over that one parking spot. So, we were having to park blocks away - yes blocks and if you rent this place you will also learn - and trek those cobblestone roads back to the apartment. It became an exhausting task.

While in the unit with the couple, they admitted that their ad was incorrect and they basically had lied. It is a one bedroom and not a two. The second bedroom they "figured was a bedroom" was the living room with an extremely old couch that opened up into a bed. That must have been the most disgusting mattress and blanket ever seen. My sister, who is extremely tidy, almost puked and begged me to sleep on the edge of her bed or on the floor until... Also, while in the unit with the owners, they made remarks and comments as to my height and then that of my sister. I hadn't a clue why but my sister had an inclination that it may have to do with the stove. The top unit of the stove was of stone. Perhaps the original piece. Where the true issue lied is that while attempting to cook that evening she almost split her head wide open. She is 5'6 and I am 6'2. The sharp edges of the stone top was so sharp that the following night I seriously hurt my head and split it (I am bald) after walking by the stove. This is why they were making comments about our height. They knew it would be dangerous and kept quiet as they quickly left the home. My sister is a true traveler and she was correct. They left quickly so that they can later say that "we never mentioned it when we arrived"... we had both just traveled for hours and hours to get to PT and then drove almost 3 hours to that apartment. Let me not forget to mention that the oven DID NOT WORK. The top of the stove did work but........here's the kicker....wait on it.... the oven extractor fan he referenced on his original post - that he states he removed but not to worry - ended up being a black hole full of I don't know what - which constantly fell onto the food we were cooking! Additional funds down the drain.

Another major issue was the air in the unit. Basically, there isn't any. So, I felt terrible having to listen to my sister almost cough her lungs out for those few nights and for hours throughout the night. To the point of having to open the windows (WHICH HAD NO SCREENS LETTING A MILLION FLIES IN PER SECOND) and bring her cups of water so she could attempt to sleep through the night. The owner talks about a humidifier that he has in the bedroom for this reason. IT DOES NOTHING TO AID someone's discomfort. I almost took her to the hospital and that is when I said enough is enough.

I had spent over seven hundred euros for the first month. This place was not worth 200 euros. I had a 2.5 month contract but my sister reminded me that if anything was wrong we could contact Flat.io for immediate assistance which I did. For the next 48-72 hours, my sister and I drove around the entire PT it seemed looking for a rental. Being that it's the beginning of summer, this was extremely difficult. We had already spent almost 950 euros on Domingos' place. I reached out to him - no response. So I reached out to Flat.io and they immediately responded and opened up a case. Days later, even they were unable to hear back from Domingo. Wouldn't you know it. This scammer decided to delete the original posting and open up a new one thinking that we wouldn't be able to leave him a review. Flat.io was on it! Thus why I am now leaving this review that you are reading. Domingo waited until the day after the first month ended to respond and do you want to know why? So, he could charge us for the second month saying that it's too late and requesting payment even though we left within one week! Flat.io, to attempt to make the customer feel whole somewhat, were kind enough to reimburse us the entire service fee. They were unable to refund us the monthly rent charge but since Domingo purposely dragged that along and disregarded their request to comment/reimburse us for the lost time, we were unable to collect.

Given, we sent Flat.io AND DOMINGO the pictures of my split bleeding head, the disgusting mattress and blanket, the terrible roads, the lack of parking, and advised them that this was NOT A T2. As my sister is an attorney, she ensures that all sides are covered and was even thinking of this couple which is why I stated to both Domingo and Flat.io that we would definitely pay for the week spent there and lose out on the service fee. But Domingo ended up scamming us and opening up this new post for his rental property. If he was telling the truth why would he do so? He ended up replying to Flat.io later stating that we were scammers attempting to get lodging for free in PT. Does that EVEN MAKE SENSE?

PS: This location is NOT close to ANYTHING WHATSOEVER - 1 HOUR TO ALBUFEIRA. You WILL crash your car so make sure to have insurance. You WILL have to walk every single day back and forth from parking. You most likely WILL split your head open so if you have kids - AVOID THIS UNIT.

ADVICE: For any further travelers entertaining this unit, there are some reviews you consider and other reviews that you follow. You want to follow this one or you'll be the next one writing your horror story on this platform. This is the worst experience in Portugal thus far for us. I wish we could upload pictures to prove our case to you all and save you headaches.

20th May 2024
We don’t normally write reviews, however in this occasion we feel we must.
Upon arrival at the building of the apartment is very dirty and smelly including inside and outside. The walls of the building is very dirty too. When entered the lift was very dirty and smelly
The apartment was dated, but it wouldn’t have mattered so much if it was cleaner. Floors were very dusty; Curtains were very dusty, and the windows looked never been cleaned. Bathroom mirror was not cleaned either. The small balcony was not cleaned and the table and two chairs in the balcony was extremely dirty. The living room seatings are very uncomfortable to sit and relax as it is designed only for sleeping. The pillows were very lumpy and uncomfortable to sleep on.
This was a working holiday, so the internet and the speed were very important. Upon arriving NO INTERNET. After speaking with the host, we realised that the cables for the internet was not working, and they sent us new cables. After attaching the cables, we found the internet is very slow. It was 19mg up and down (if you moved to the window) not as 100mg up and down as advertised. So was creating problems for our work.
When we arrived, the weather was cold in the nigh and the morning. We couldn’t get the AC to work. Once again spoke to the host, who told us that he tried to get the AC fixed, however the whole unit need to be replaced. He already knew this, however kept advertised as there is AC. There were no Duvets to keep us warm. It took three days for the duvet and a small heater to be delivered. By that time the weather was improving.
Two cleaners came in and arranged the duvets and gave us a small heater. Also, when leaving one of them has urinated in the BIDET, NOT THE TOILET !!!!!! and left without cleaning after
Ultimate decision was made to cut short our stay when the lift got broken down as well. We were without a lift on the third floor for 5 days and upon leaving the lift was still broken down .. When we informed our early departure and reasons to the host his response was “I AM SORRY FOR THE INCONVINENT, THERE IS NOT MUCH I CAN DO TO CHANGE THAT.
Dear Aura Vilanova, If you cannot change much of the situation then do not advertise what is not there. Due to false advertising, you may entice people but at the same time you ruin their holidays. We are hardworking people and must save our money for holidays.
What we paid for two people was quite expensive and not worth the money. We would whole heatedly WOULD NOT recommend a stay at this apartment.

This apartment is a very good example of PICTURES ARE DECEIVING, AND FALSE ADVERTISING.

Thank you for reading,

Owner lives in Brazil and extorted me for more money than agreed upon.

GOOD
- The location of the apartment, it is near Petrin Tower.
BAD:
- There are garbage bins which are almost always full, in front of the entrance to the building.
- There were visits from real-estate agent (in order to sell the apartment) 2 times a week (the real-estate agent didn’t behave correctly, even said that he has the right to do this, although according to the law, the owner has a right to check the apartment once a month)
- There was mold in the rooms.
- The floor and the bed were cracking.
- The mattresses were dirty. We bought new ones and we left them.
- The oven didn’t work.
- The energy level is very low.

The apartment itself is nicely done.

жилье сняли на 2 недели. после 2 дня решили уехать. Причины
1. Очень старая и грязная квартира.
2.Унитазы шатаются .
3.Вытяжка в туалете шумит как реактивный самолет и вся в лохмотьях грязи.
4. Кухня старая и грязная , плохо оборудована . посуды мало. Бокалы битые.
5. Мебель вся старая
6. Душ грязный до ужаса - страшно прикоснуться.
7. Дом расположен под трассой посадки самолетов - ОЧЕНЬ шумно круглые сутки.
8. Лифта нет. Подъем очень крутой на 4 этаж. С вещами ОЧЕНЬ трудно
9. Наше путешествие было сорвано. Попросили вернуть деньги и уехали. Вернули только часть. Потратились на обмен билетов.

Кто не верит - арендуйте и увидите все сами

An inappropriate apartment for a medium-long stay. The apartment is noisy since it is located on a main avenue with up to 10 car lanes and an intersection. It was not well insulated and at night the noise would not stop. This forced my early departure from the apartment and Monlar Homes has not wanted to solve the problem by any means. Additionally, in the area there are many street kids asking for money to park in public areas, if you don't pay, they will scold you. I don't recommend it at all.

The apartment was OK. Not worth 1800 a month apartments in Vienna are half that for this size even furnished I found this landlord was not only scamming me (a single mother from USA trying to start a life in Vienna.) But also that he was cruel. When the rent was late though I gave him a heads up about my situation, he sent threatening messages and changed the thermostat from his phone app to freezing then to scolding hot. Making my son and I sick. Wouldn't recommend anyone rent from him ever. Not only Is he Greedy and charging 2x what it should be, but also his cruel, dangerous behavior.

After 20 hours of driving we arrived to the house and was completely dirty, we had to clean whole house after all this hours of travel, there was an issue with a light and dishwasher from day 1 never repaired while we were there! But the most unfair is the price, for humidity, location and mold not best place to live.

Wonderful landlord and wonderful to work with. Would respond to my messages within a few hours. Although, the home needs a little bit of updating. I had to clean as soon as I arrived and many things were broken as well. The toilet does not flush more than once an hour which could be an issue if two people were staying there. The counter is cracked and glued together as well as the tub is being held together with plaster. The downstairs neighbors have the TV on all day long so if you plan on working, it might get annoying.

There is no microwave, oven, dishwasher, or laundry machine. These are just things to keep in mind if you plan on staying long-term.

The location is wonderful and it is ok if you plan on being in Prague for a week or less, but I would not recommend it for a long-term stay. I did move out early and Aurelien did make that very easy.

Overall, I am satisfied with Michael, he was always reachable and responsive to my messages.
However, he had not seen the confirmation of my reservation request and so I may have missed it, he offered me another apartment instead, fortunately for me.
The biggest problem in my opinion is the very high price, which does not correspond to the expected standard.
no blinds or curtains in the apartment, the only curtains around the bed were broken.
One of the windows was broken and almost fell on me. I had to spend several weeks in the middle of winter with the window not closing properly.
The washing machine's dryer function did not work.
The furnishings were very basic, a few leaks from the bathroom sink that I was able to repair myself, and the poorly sized shower curtain, at the end of each shower, I had to wring the floor with a towel to avoid not that it's flooded.
More than 1800€/month for this. I wouldn't even spend €1300 if I had to do it again...
I still thank you for the service which was responsive as much as possible.

Aménagement sommaire de la chambre.
literie laisse à désiré ainsi que linge de bain vraiment limite.
Pas de chaise pour le petit bureau et absence de lampe de chevet.
La chambre est très grande en revanche et pourrait être mieux aménagement à peu de frais.

The house was not as advertised, no het, offerring of only blankets when there was an operable heatings system as promised in your Flatio documentation and on your website. Communication between you and your landlord was non existant and you left your tenant without recourse but to leave early. Then you keplt the tenants payments.

"Jan Dudensing" is a disbarred former attorney from Sacramento California. You may google her name. Our rental during our family's relocation was a disaster and we are continuing our legal avenues to recover nearly 3K Euro in lost rent and incurred costs. We were forced to move from her Campo Pequeno flat because of constant harassment requesting to allow strangers visit the flat who were interested in long term rentals. The walls were moldy, wet and the appliances could not be used at the same time - obviously the wiring was badly done during the 'renovation'.
She is aggressive, unapologetically so - and continually (even now, weeks later) threatens us with lawsuits and the like, all because we advised her in advance that we were moving to another flat because of the constant requests to allow strangers to "view" the flat.
Please beware and avoid this landlord at all costs.

BEWARE! DO NOT STAY HERE! Staying here was the worst experience of any accommodation I have ever had in my life. The landlady kicked me out without any early written notice or any reason, only after 19 days of my living in her house (my contract period is 30 days), which severely breached the agreement (3 days early written notice only when the tenant has fault). There was a guy named Dan in the house (I don't know who he is or their relationship) who told me deliberately on late night of December 3rd that on the next day I should leave and never come back (I was planning to travel to Spain for a short 6-day period while maintaining residence in the house). The landlord was away that night (I don't know if she did this on purpose). I sent her messages to ask her if that was what she wanted. At first she denied knowing anything about this Dan kicking me out but then changed to say that Dan can do what he wants and she authorized him to do so. That was ridiculous and horrendous! When I tried to call the police this Dan guy intimidated me and threatened that the police would not help me because I do not speak Portuguese.

I had to move out early next morning at 6 am because I had plane to catch and I was much concerned about the safety of my personal belonging and myself. I did not leave voluntarily but was forced to. However the landlady told Flatio that I left voluntarily. During all this process the landlady never gave any reason for expelling me nor any early writtn notice stating any fault that I had had. Only an oral notice in the middle of the night just 6 hours before expulsion from a Dan guy who is not any party of the agreement. She took advantage of me having to travel early next morning. I had to find a place to store my personal stuff in the middle of the night!

I was forced out of the place without any reason or compensation. The most unbelievable thing was yet to come. When I later claimed my remnant part of rent from Flatio the landlady produced a document that they wrote with a fake signature of me, stating that they gave me some money back and even deducted a cleaning fee. This was extremely ridiculous as Flatio clearly states that there is NO CLEANING FEE ever! So far I have not gotten my money back, let alone any penalty or compensation from the landlady. That means I paid 450 euros for 19 days, much of a highway robbery.

To tell some truth about this place, the rent seems cheap (450 euros per month) but you have to beware that it is literally in the middle of nowhere. Even the roads leading to it are unmade, full of rubble and ravel. You cannot even get here if you do not have a car. Even worse, the landlady's fanboy Dan asks male tenants to sit down on the toilet seat to pee instead of standing and the landlady has to turn off the WiFi at night because she thinks it affects her sleep.

I still cannot believe what has happened to me here. It was such a frustrating and traumatic experience. A total disaster and nightmare. My suggestion: STAY AWAY AS FAR AS YOU CAN.

Warning: Unpleasant Experience BE CAREFUL !!!

I recently had the displeasure of staying in a property during my holiday in Lisbon, and I feel compelled to share my experience to caution other potential tenants.

Firstly, my stay was marred by an unexpected and exorbitant charge imposed by the landlord. Initially, they insisted on charging an outrageous 400EUR extra for guests, even though the property was advertised as accommodating a certain number of people. This unexpected demand was not only unfair but also put a damper on our holiday plans.

Upon refusing to comply with this unreasonable request, the landlord then revised the extra charge to 258EUR. While negotiating, we agreed to pay 158EUR as a compromise. However, this seemingly amicable agreement took an abrupt turn when the landlord threatened to kick us out of the property if we didn't agree to their revised terms.

This entire experience was incredibly stressful and unsettling, especially during what was supposed to be a relaxing holiday. It's disheartening to encounter such unprofessional behavior from a landlord who is supposed to provide a comfortable and enjoyable stay.

My advice to future tenants considering properties in Lisbon is to exercise caution. Ensure that all terms and conditions are clarified and agreed upon in advance to avoid any unwarranted surprises. Unfortunately, my experience has compelled me to give the landlord a lower rating, and I sincerely hope that others can learn from my ordeal.

In conclusion, my holiday in Lisbon was overshadowed by the unpleasant dealings with the landlord. I hope this review serves as a warning to fellow travelers and encourages landlords to address such issues promptly to maintain the trust of their tenants.

The house isn't prepared for long stay and for digital nomads.

Очень приятный с виду домик, расположенный в удобном для туриста месте, если жить не больше недели. 1. Нет кондиционера: очень жарко, если открыть окна ночью -очень шумно, дом находится на пересечении двух улиц, если утром - соседи видят вас в кровати во всех подробностях, если закрыть ставни - дом раскаляется как сковорода! 2.Очень неудобная мебель: диван сильно прославлен, стулья и стол - хороши только чтобы быстро перекусить. Кровать прижимает к стене отдельную деталь - спинку). Другая кровать - самодельный топчан с добавленной металлоконструкций непонятного назначения для удара по ногам. Хороши только шкафы...но с вешалками из тонкой проволоки, думаю, тоже самодельные. Вообще все предметы в доме говорят о том, что хозяева экономили очень изобретательно!: т.к. коммунальные услуги включены в цену, свет настолько тусклый, что его нет смысла включать! А подогрев воды и плита на кухне - работают от газового баллона. Кстати, он быстро закончился, и хозяин заставил нас оплатить новый, хотя это противоречит договору! 3.На кухне очень экономный чайник на одну кофейную чашку! Пить чай вдвоем не получится))) Готовить на кухне крайне неудобно, посуда есть, но пришлось многое покупать, холодильник течет. Куда девать мусор - хозяин не сказал, пришлось выносить довольно далеко. Удобной была только комната для стирки, хотя и там все или очень старое или сломанное. Особый восторг - картины на стенах приклеены на жвачку! Если в доме жить 2-3дня - можно и посмеяться. Но если больше месяца - это катастрофа!